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1

NICE software offers suggestions to agents - in real time

service
  NICE's Real-time Guidance feature sends context-sensitive recommendations and information that may be required according to business or industry rules.
  Globes' correspondent 04/03/2010
  Globes' correspondent04/03/2010 14:40:00 A new NICE Systems Ltd. (Nasdaq: NICE; TASE: NICE) feature in its SmartCenter software suite sends recommendations to customer service agents in real time during a phone or chat interaction with a customer. Ra'anana-based NICE says the recommendations provide "next best action" for the ...
2

Hezi Bezalel buys Xfone 018

service
  Talks are underway for Xfone to become the first MVNO in Israel.
  Yossi Nissan 04/03/2010
 Telecommunications signed a memorandum of understanding to buy Xfone 018. Xfone 018 is one of Israel's four international calls carriers, and recently became an Internet service provider. Marathon executive Gilad Bar Lev said today, "This is an important investment with great potential. We are in advanced talks to become the ...
3

Cellcom profit jumps 20%

service
  CEO Amos Shapira: Revenue from content and value added services continued to increase rapidly.
  Globes' correspondent 02/03/2010
 Most of the increase came from 31% growth in content and value added services (including SMS) revenue to NIS 882 million in 2009 - 5.4% of service revenue - from NIS 674 million in 2008. Net profit rose 19.5% to NIS 1.18 billion ($313 million) (NIS 12.01 or $3.18 per share) in ...
4

Ness Technologies reaches milestone in Czech Republic deal

service
  The company is upgrading Telefonica O2 Czech Republic's systems.
  Globes' correspondent 01/03/2010
 up customers' fixed lines, thereby improving landline services and lowering costs. Ness successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture. Ness Technologies' share closed at $4.70 on Nasdaq on Friday, giving a market cap of $...
5

Jerusalem light rail's midnight ride

service
  Two carriages travelled for two kilometers under their own power from French Hill.
  Amiram Barkat 25/02/2010
 each of the sections in the test, the final stage will begin: a 45-day test run. When this is completed the light railway will begin service. CityPass today asked Jerusalem's residents to be alert to the conduct and safety rules in the light railway areas, in order to avoid accidents. ...
6

Orckit builds its profit for Q1 early

service
  A capital gain from December will be recognized on its first quarter report.
  Ron Steinblatt 24/02/2010
 1.9 million on its investment in Dune Networks in the first quarter of 2010. The company also stated in the Form 6-K that leading telecommunications service providers in India and Scandinavia, both new customers, had placed equipment orders. Shipments began in late 2009. These orders total $4.3 million, which the ...
7

Caching solutions co Oversi wins New Zealand order

service
  The product is designed by the Petach Tikva-based company to optimize the Internet experience for the customer's subscribers.
  Globes' correspondent 23/02/2010
 platform. The product is designed by the Petach Tikva based company to optimize the Internet experience for the customer's subscribers. OverCache multi-service platform enables Internet service providers (ISPs) like Slingshot to accelerate over-the-top content, including peer-to-peer, video streaming and other media applications, while generating significant bandwidth savings for the operator. ...
8

Al Gore invests in Israeli road tech start-up

service
  Generation Investment Management led a $10 million investment in GreenRoad Technology.
  Shmulik Shelah 22/02/2010
 and Sir Richard Branson's Virgin Green Ventures, participated in the round. The company will use the proceeds to accelerate the deployment of its GreenRoad 360 service among existing and new customers. GreenRoad CTO Ofer Raz and chief of safety Hod Fleishman founded the company in 2002. GreenRoad 360 is a ...
9

Leumi Card service allows consumers to buy at US sites

service
  The credit card company linked up with EZbuyUS to offer the service.
  Efrat Aharoni 22/02/2010
  Leumi Card service allows consumers to buy at US sites The credit card company linked up with EZbuyUS to offer the service. Efrat Aharoni22/02/2010 13:18:00 Leumi Card Ltd. has launched a new service for its cardholders in collaboration with EZbuyUS Ltd., which handles air deliveries to Israeli ...
10

Discount Bank workers expand sanctions

service
  Workers committee chairman Rikki Bachar: Outsourcing and temporary employees have no place at the bank.
  Eran Peer 21/02/2010
 the bank. Eran Peer21/02/2010 13:32:00 Labor sanctions at Israel Discount Bank (TASE: DSCT) are continuing. From today through Tuesday, the bank's computer service will not fix breakdowns or provide software support, and the computer control and technical staff will not work. Tomorrow, 32 bank branches in the ...

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